ProviderTrust empowers a safer, smarter healthcare for patients, providers, and payors. Based in Nashville, Tennessee since our launch in 2010, we create powerful solutions to solve complex problems to make healthcare data meaningful and actionable. Our mission is to create a safer healthcare for everyone.
We partner with HR, Compliance, and Provider Operations teams to monitor healthcare populations to identify license, credential, compliance, and payment eligibility issues before they impact patients. We monitor employees, vendors, provider networks, licenses, credentials, and more for OIG and state Medicaid exclusions, sanctions or disciplinary actions, license expirations or suspensions, and more, continuously verifying everything at the primary source.
Our solutions combine an intuitive user experience with advanced data matching algorithms and seamless integrations to continuously identify and verify compliance issues in the optimal workflow, such as an HRIS or claims processing system.
We are seeking an experienced Client Success Manager responsible for promoting the relationships with ProviderTrust’s most strategic customers ensuring retention and loyalty through meaningful engagement with key account decision-makers. A strong Client Success Manager will possess demonstrated knowledge of the healthcare industry and a proven ability to excel in balancing customer needs with company business objectives. This role requires a strong mindset that is customer-focused, process-driven, and compelled to discover opportunities to coach clients on how to extract maximum value from their ProviderTrust products.
At ProviderTrust, we recognize that experience can be built in a number of ways. If you have relevant skills that are not reflected in your resume or your experience doesn’t match our exact requirements, we welcome your candidacy and encourage you to share more. We will champion building a team that embodies empathy, equity, respect, and inclusivity while actively supporting our community, clients, partners, and friends. We value differences of opinions and embrace everyone’s unique perspective. We desire an environment that allows all team members to bring their full selves to work, unashamedly. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. ProviderTrust is an equal opportunity employer.
To be great at ProviderTrust, we find our team members have these things in common:
Get the latest healthcare news, advice from industry experts, and all things related to monitoring solutions delivered straight to your inbox.