ProviderTrust empowers a safer, smarter healthcare for patients, providers, and payors. Based in Nashville, Tennessee since our launch in 2010, we create powerful solutions to solve complex problems to make healthcare data meaningful and actionable. Our mission is to create a safer healthcare for everyone.
We partner with HR, Compliance, and Provider Operations teams to monitor healthcare populations to identify license, credential, compliance, and payment eligibility issues before they impact patients. We monitor employees, vendors, provider networks, licenses, credentials and more for OIG and state Medicaid exclusions, sanctions or disciplinary actions, license expirations or suspensions and more, continuously verifying everything at the primary source.
Our solutions combine an intuitive user experience with advanced data matching algorithms and seamless integrations to continuously identify and verify compliance issues in the optimal workflow, such as an HRIS or claims processing system.
We are seeking an experienced Client Success Manager responsible for promoting the relationships with ProviderTrust’s most strategic customers, ensuring retention and loyalty through meaningful engagement with key account decision makers. A strong Client Success Manager will possess demonstrated knowledge of the healthcare industry, and a proven ability to excel in balancing customer needs with company business objectives. This role requires a strong mindset that is customer-focused, process-driven, and compelled to discover opportunities to coach clients on how to extract maximum value from their ProviderTrust products.
To be great at ProviderTrust, we find our team members have these things in common: