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Data Services Manager

Nashville, TN

ProviderTrust empowers a safer, smarter healthcare for patients, providers, and payors. Based in Nashville, Tennessee since our launch in 2010, we create powerful solutions to solve complex problems to make healthcare data meaningful and actionable. Our mission is to create a safer healthcare for everyone.

We partner with HR, Compliance, and Provider Operations teams to monitor healthcare populations to identify license, credential, compliance, and payment eligibility issues before they impact patients. We monitor employees, vendors, provider networks, licenses, credentials and more for OIG and state Medicaid exclusions, sanctions or disciplinary actions, license expirations or suspensions and more, continuously verifying everything at the primary source.

Our solutions combine an intuitive user experience with advanced data matching algorithms and seamless integrations to continuously identify and verify compliance issues in the optimal workflow, such as an HRIS or claims processing system.

We are seeking an experienced Data Services Manager responsible for managing end-to-end delivery of company data needs by leading data team members and coordinating with key stakeholders across the organization. You will guide and manage project priority, scope, timelines and execution. You are a player-coach who thrives in a people-first, client-first environment, quick to serve the team and enjoys building processes and enabling best practice.


Suggested Skills and Experience

  • Bachelor’s Degree in Computer Science, Computer Engineering or related field
  • Minimum of 3+ years’ experience in data management
  • Experience designing and implementing a data warehouse or BI environment
  • Experience operating a business intelligence or data analytics function
  • Experience managing complex company and team needs and priorities
  • Detail oriented with excellent communication skills
  • Critical thinking and problem solving skills
Duties and Responsibilities
  • Ensure organizational adoption of data-driven decision making through analytics, reporting, and data pipelines
  • Interface with key stakeholders to define requirements for data deliverables and identify opportunities for innovation
  • Coach and mentor data team through feedback, coaching, and hands-on technical guidance
  • Guide and manage project priorities, scope, deliverables, timelines, and execution
  • Lead initiative to mature and grow analytics environment with Data and Technology teams
  • Provide regular updates to and receive strategic direction from Director of Data & Technology
  • Act as data representative to the organization through transparent and clear communication
  • Assist in exposing data analytics to the organization through self-service tools and processes
  • Help identify new technologies and techniques to grow and mature analytics activities
  • Stay current with new data analytics methods, technologies, and industry trends
  • Safeguard security and confidentiality standards
What It’s Like To Work Here

At ProviderTrust, we recognize that experience can be built in a number of ways. If you have relevant skills that are not reflected in your resume or your experience doesn’t match our exact requirements, we welcome your candidacy and encourage you to share more. We will champion building a team that embodies empathy, equity, respect, and inclusivity while actively supporting our community, clients, partners, and friends. We value differences of opinions and embrace everyone’s unique perspective. We desire an environment that allows all team members to bring their full selves to work, unashamedly. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. ProviderTrust is an equal opportunity employer.

To be great at ProviderTrust, we find our team members have these things in common:

  • Gain energy from working in a fast-paced, creative environment
  • Decision making that employs a blend of data-driven insights and intuition
  • Ability to multitask and handle multiple projects concurrently
  • Resilience and positivity, able to address setbacks and bounce back quickly
  • Resourcefulness, discovering creative ways to get things done
  • Joy in making an immediate and positive impact
  • Diverse interests that are welcomed and extend beyond our organization
Things That Make Us A Great Place To Work
  • Competitive base salary and incentive package with 401k matching, meaningful equity, HSA employer contribution, and company-paid life and disability insurance
  • Free medical, dental, and vision for you; PT pays 100% of your premiums. We also offer access to a range of free mental health and well-being resources.
  • Unlimited PTO, 9 paid holidays, and a flexible work schedule 
  • Internal professional growth, development, and mobility
  • Daily all-company morning huddles to sync up across the business
  • In-office experience: fully stocked kitchen, ergonomic desk setup, dog-friendly, and lots of celebrations!
  • Remote experience: home office set-up with technology provided, remote-friendly meetings and celebrations, and interest-specific Slack channels for connecting across teams 
  • Fitness stipend, wellness program, and cell phone reimbursement
  • Voted one of the Best Places to Work by the Nashville Business Journal (2015 – 2019)
  • Inc. 5000 list of the fastest-growing private firms in the U.S. (2016-2020)

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