ProviderTrust empowers a safer, smarter healthcare for patients, providers, and payors. Based in Nashville, Tennessee since our launch in 2010, we create powerful solutions to solve complex problems to make healthcare data meaningful and actionable. Our mission is to create a safer healthcare for everyone.
We partner with HR, Compliance, and Provider Operations teams to monitor healthcare populations to identify license, credential, compliance, and payment eligibility issues before they impact patients. We monitor employees, vendors, provider networks, licenses, credentials and more for OIG and state Medicaid exclusions, sanctions or disciplinary actions, license expirations or suspensions and more, continuously verifying everything at the primary source.
Our solutions combine an intuitive user experience with advanced data matching algorithms and seamless integrations to continuously identify and verify compliance issues in the optimal workflow, such as an HRIS or claims processing system.
We are seeking an experienced Director to lead our Client Success Management team, which is responsible for growing and maintaining the executive relationships within ProviderTrust’s most strategic clients, ensuring world-class service delivery and partnership engagement throughout the client lifecycle. A strong candidate will possess significant knowledge of the healthcare industry, a proven ability to excel in balancing client needs with company business objectives, and have demonstrated experience empowering, coaching, and growing a team of Client Success Managers. ProviderTrust operates with an entrepreneurial, client-obsessed mindset, motivated to ensure clients are extracting maximum value from their ProviderTrust product investments. An ideal candidate will be highly process-driven and experienced in scaling business operations, without sacrificing client experiences and outcomes.
What You’ve Accomplished:
What You Bring to the Table:
We take immense pride in cultivating a strong, person-first culture always looking for ways to be intentionally uncommon. Our team is made up of talented, creative, kind, funny, and energetic folks wired for continuous and ongoing improvement. To be great at ProviderTrust, we find our team members have these things in common:
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