Say hello to smarter healthcare license monitoring.

Our continuous license monitoring and primary source verification ensure that every provider has the required credentials to deliver the best care.

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How are you verifying and tracking healthcare credentials?

Automate your primary source verification process and never miss a license, registration, or certification deadline.

Comprehensive License Monitoring

Comprehensive License Monitoring

Verifying healthcare licenses is just the beginning. It’s time to feel confident in your credentialing process to reduce your risk and ensure you are recruiting and retaining the best providers. Feel confident that provider credentials are valid, in good standing, and being monitored for renewals in real-time.

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Daily Primary Source Verification

Daily Primary Source Verification

With more than 80 healthcare disciplines and thousands of primary sources to monitor, automation is essential. We’ve combined advanced monitoring tools and a dedicated customer support team to help keep you covered by providing primary source documentation of every license and certification at a customized frequency for every source, up to every day. 

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Custom Job Requirements

Design Custom Requirements for Every Job Title

Ensure your professionals have the credentials and education requirements needed for hiring and privileging. Based on the rules you set, Passport will confirm all employees or providers within your organization meet the required licensing and certification standards. 

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Stay Compliant Reduce Risk

Stay Compliant and Reduce Risk

Be confident that every provider is properly licensed and credentialed every day. Ensure you are meeting accreditation requirements from multiple authorities like the Joint Commission, NCQA, URAC, CARF, and more. ProviderTrust enables you to stay compliant with your organizational policies as well as CMS and OIG guidelines for licensed providers. 

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Secure HRIS Integrations

Integrate our license verification results with your HRIS. Our solutions bring you the best data from the primary source to utilize in your HRIS or main source of record via SFTP integration. Never miss a renewal date with custom alerts and communication to increase HR transparency and collaboration across your organization.

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Automated Notifications for Every Provider

Personalize communication of expiring licenses, certifications, and registrations and automate alerts to every individual provider via email and text message to ensure speed-to-action. Put your providers to work in helping to improve organizational compliance. 

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License Monitoring FAQs

There are well over 80 healthcare disciplines that require a license or certification to perform care. Each provider’s license or certification must be verified and updated according to each professional state licensing board or authorized board of issuance. Healthcare organizations must confirm that each license is up-to-date and matches the provider’s identity.

Healthcare license and certification monitoring can be quite complicated for most healthcare organizations because of the amount of data, disparity in license board data, frequency of license updates, and keeping up with so many individual statuses in general. Healthcare license and certification monitoring require help from a third-party vendor like ProviderTrust.

Healthcare licenses and certifications are issued by a variety of governing authorities or boards according to each discipline. Licensed providers can range from certified nursing assistants, medical assistants, physicians, and many more. When it comes to types of providers who require certification, these can range from ambulance transport services, dietitians, speech pathologists, and more.

Primary source verification involves verification from the original source of a specific credential (education, training, licensure) to determine the accuracy of the qualifications of an individual healthcare practitioner.

The state licensing board is considered a primary source for licensed providers, and will be the single place to verify and monitor healthcare licenses for renewal, standing, and in some cases, any disciplinary actions taken against the individual and their license for a specific state. In order to conduct effective compliance monitoring of licenses, validation at appropriate times is essential. Healthcare organizations must ensure they are survey or audit-ready for any provider’s credentials at any given time – up to a daily basis.

Be sure to find out how each state lists the different licenses and which website holds the license database for records you may be referencing. Some states have numerous lists for each healthcare license, and some include all the licenses in just one database. This process can become very time consuming if done manually, and leaves organizations vulnerable to human error and potential risk for themselves and patients.

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