PT Team Member Spotlight: Meet Shay

Shay Gibson

Meet Shay! Shay Gibson is the Contracts Manager at ProviderTrust. She started her career with us in 2021 and has continued to be a valued team member here at ProviderTrust!

Tell us about yourself and what you do for ProviderTrust.

My wife and I live in Nolensville TN with our Shitzu, Izzy. I’m a sports junkie. I attended NC State University and am a die hard fan – which means I’m adept at weathering tough losses and disappointments.  I love cooking, exercising (I turned my garage into a gym courtesy of the pandemic), and reading. As the Contracts Manager at ProviderTrust, I have the pleasure of reading, writing, and editing contracts. My career goals here at PT include driving contractual discipline, producing actionable data through contract management, and helping the organization minimize contractual risks.

What’s the best part of your job?

The best part of my job at PT is getting the opportunity to work with so many different people across the organization. To be successful in my role, it is imperative that I understand many different facets of the business. The collaborative environment at PT is conducive to learning from different perspectives and paving the way toward a more comprehensive understanding of the company’s short and long-term goals.

How long have you worked at ProviderTrust?

I started at ProviderTrust in March of 2021. This was in the full swing of the pandemic and I was so impressed with how seamless the virtual onboarding process was. It was certainly a testament to how nimble and dedicated PT was and is regarding treating its team members thoughtfully and making sure people have the foundation they need to succeed here.

What is your favorite memory at ProviderTrust?

My favorite memory at ProviderTrust so far has been attending Nashville SC soccer games with co-workers. It’s always fun to hang and eat before the games and Geodis Park is such a cool place to watch games.

Describe your personal/professional growth while working with the company.

PT is truly a place that fosters both personal and professional growth. It is rewarding to work for an organization that places an emphasis on things like accountability and transparency – not just for team members, but for its leaders as well. PT does a great job of empowering its employees so that we have a sense of accountability for our work and our work ethic. PT is also a very collaborative culture which has helped me realize the importance of taking time to connect with others – as a way to cultivate trust and alignment but also as a way to simply bring your whole self to work.

What is your favorite value at ProviderTrust and why?

My favorite value at PT is “Be the Hustle You Desire”. I’m naturally a hard worker and can put my head down and get a lot of work done. But the other part of this value is that you have to rest to avoid burnout. I love that PT embraces this part of the hustle. It is easy to talk about hustling, but PT truly understands that hustle is not possible without recharging. Learning how to do that has made my hustle more impactful.

Looking back on the last year, what is something significant that has happened to you?

A point of significance for me this past year was being included as part of the Commercial Leadership team. This team is comprised of leaders from different teams within the organization and being a part of this group has proven tremendously helpful in gaining a comprehensive understanding of the work we do at PT and the larger company challenges and goals.

In December, you won the Mighty Moya award, which recognizes a PT team member that displayed extraordinary courage and resilience in the face of adversity. They turned setbacks into opportunities and simply never quit. Are you comfortable sharing more about that experience?

I was extremely honored to win the Mighty Moya award which is named in honor of our amazing team member, Diana Moya. Her strength and grace have been remarkable to witness and I am incredibly proud to work with her and call her a friend.

In 2017, my wife suffered a massive stroke that destroyed 68% of her left brain and which caused many deficits including difficulty walking and talking. Then in late 2020, she was diagnosed with bone marrow cancer. The last 5 years have been daunting for us. I could never adequately put into words how grateful I am to be at ProviderTrust, especially during this time. The kindness and grace that every person here has shown me has changed my life. I am thoroughly dedicated to doing my absolute best work because I truly believe in and care about the people and the mission here at PT. I have never felt as valued in my career, and as a person, as I do here.

Want to grow your career with ProviderTrust?

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